
Detects trailers standing still for too long

Trailer allocation with the highest ROI
All over the world, Veolia is known for their intelligent solutions for water and waste management. The Belgian branch of the company uses Sensolus trackers to optimize their business processes. In this customer story, you’ll find out how Veolia Belgium avoids unnecessary costs by pinpointing the time allocation of trailers and optimizing trailer usage.
Superfluous investments in trailers
“We did already have a fleet management system in place before using Sensolus”, Wim, Data Management Analyst at Veolia, explains. This system provides data about the vehicles of Veolia and keeps track of orders.
The challenge in their ERP system is that both a truck with a trailer and a truck without a trailer are labelled as an order. In other words, this makes it impossible to distinguish based on the orders whether a trailer is used or not.
This led to the Logistics department wanting to invest in new trailers. “They would ask Procurement to make investments in new ones, but at the same time we knew the allocation of the trailers could still be improved”, Wim explains.

"Procurement often reported that we were in need of new trailers. Because we had no suitable solution to track if the existing trailers were used optimally, we ordered new ones. At the same time, we knew very well this could be improved."
- Wim Neckebroeck, Data Management Analyst at Veolia
So Veolia struggled to manage transportation means for their waste containers in the most optimal way. A waste container can either be transported on a truck or on a trailer. For a longer distance using a trailer is more efficient. Because with this kind of transportation two waste containers can be transported. Thus, to organize their services more optimally, Wim decided to equip their trailers with Sensolus trackers.
Why Sensolus is a good fit

“After a European Sensolus customer informed us about their use of Sensolus GPS trackers to track thousands of waste containers, we started testing it as well. The good fit with our use case and reasonable pricing ultimately won us over.”
- Wim Neckebroeck, Data Management Analyst at Veolia
Understanding the time allocation of trailers
Knowing how long a trailer is used in a certain period of time is crucial for Veolia. With this information, they can easily determine the occupancy rate of their trailers. “We don’t need to know when exactly the trailer has been driving. We just need to verify how long the trailers have been in use”, Wim explains.
“To obtain the optimal allocation of our trailers, it is crucial that we know how long they have been in use. With Sensolus, we can easily determine the occupancy rate of our trailers.”
- Wim Neckebroeck, Data Management Analyst at Veolia
Equipping their trailers with trackers thus allows Veolia to optimize the use of their trailers in the field. In other words, it enables them to collect waste in a faster way.
Detecting anomalies in work processes
As mentioned before, Veolia struggled with knowing how long their trailers are used in the field. With Sensolus they have insights into both the location and the usage of their trailers. This enables them to fulfill customer orders in a more efficient way.
In the meantime, they also set-up an alert for trailers that are not moving for too long. Setting up these alerts is an additional benefit they discovered along the way. The severity of alerts can vary, so you can determine yourself whether immediate action needs to be taken when receiving an alert.

“The alert system definitely opens doors for the future. Especially concerning containers with, for example, hazardous waste”, Wim adds. It would give Veolia the possibility to track containers that need extra caution and where alerts will build in extra security.
- Wim Neckebroeck, Data Management Analyst at Veolia
Enriching existing fleet data
Before using Sensolus, Veolia already had a fleet management system in place. This is used to manage the inventory and plan maintenance. For future use cases with containers, it can be interesting to integrate Sensolus with their fleet management system.
Since it is challenging to know where a waste container is located, it would be the perfect opportunity to enrich the existing fleet data with location data gathered by the Sensolus tracker. “If a container needs maintenance, we would immediately be able to pinpoint where it is located”, Wim explains.
Concludingly, we can say that both the operational teams and fleet managers at Veolia can benefit from our solution. With Sensolus they are able to allocate trailers in a way that guarantees the highest ROI. Furthermore, discussions about investing in new trailers are no longer needed because of the crystal-clear overview of the trailers in stock and currently in use.